FAQ's

Don't forget there are more FAQs in our Unidesk Knowledge base.

Just log in to with your @uhi.ac.uk ID and navigate to the Knowledge base tile. You will find more information there about how to set up the ability to reset your own password, how to secure your account and much much more.

How to find a missing One Drive File

If you have lost a file on your One Drive, you should be able to retrieve it following the details on this site:

How to restore an item deleted from Sharepoint/Teams

If you have accidentally deleted a file on Sharepoint or Teams you can restore it by following these guidelines from Microsoft:

How to restore your One Drive

If you have accidentally deleted a lot/all of your files from your One Drive and want to restore it from a particular point in time you can follow these steps from Microsoft to restore your One Drive: